TOUR OF THE MONTH

LOMBOK DISCOVERY 5D/4N

All Inclusive Package

Pick up and transfers, Accommodation, full board meals, tour guide, entrances, private car, boat, etc.

 

 

...details

Exclusive Golf Package

For those with golf in their mind, this package is yours.

 

 

details...

Lombok Dive Package

6 Days 5 Nights

Incl. accommodation, PADI dive course  + certificate, etc

 

Lombok Fun Dive

4 Days 3 Nights

OTHER OPTIONS

Honeymooner Package

Free & Easy Package

Gili Exotic Package

Exotic Bali - Gili Island

5D/4N (new)

Lombok Bali Adventure

7D/6N (new)

Family Package 4D/3N

 

 

 

TRAVELERS'S TOOLS

Online Guide, Explore & Discover the Exotic Lombok Indonesia | Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

 

This page contains answers to common questions with some tips that we have found useful and presented here as questions.

  1. How do I make bookings?

  2. What is the payment method?

  3. What is the Cancellation Policy?

  4. What do I get after making a deposit?

  5. Where can I find your local contact number or hotline number in case of urgent assistances required?

  6. When is the peak holiday season start? Is there any additional surcharges?

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How do I make bookings?

To book any hotel or package through Lombok Network Holidays is now become much easier. We are now accept online payment through PayPal, an online merchant service. Very secure and reliable. Choose any of our product & services you like, send us an email regarding to your enquiry and allow us 6 - 12 hours to responds. If the product/service (s) are available, we reply you instantly. Maximum details are required such as: number of persons/participants, flight details, fax number, and or additional request/s (if any) in order to eliminate correspondence time.

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  What is the payment method?

All product & services listed in our website; rooms, dive course, golf, transfers, hiking or trekking, special interest tours to be paid directly to PT. BPW Lombok Network Holidays, unless for additional personal expenses i.e: meals, alcoholic or non alcoholic beverages, SPA's treatment, or any personal expenses that not mentioned in the program. Most hotels accept major credit cards (VISA, MasterCard or AMEX) with 3-5% additional charges.

A minimum of 50% of advanced deposit are required to secure the reservation me made on your behalf. We must received this payment at least 2 (two) weeks prior to arrival. There are 2 methods of payment; online payment with credit cards through PayPal or Telegraphic Bank Transfer. All the outstanding must be settled upon arrival by cash or credit cards.

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    What is the cancellation policy?

Full refund apply for cancellation made 30 days prior to arrival. For cancellation made 14 days (two weeks) prior to arrival, we will charge 25% from the total amount. No refund for cancellation made in within 7 days prior to your arrival.

PT. Lombok Network Holidays act as a professional and reputable licensed travel agent. We have collect emails impressions and comment from our customers who satisfied with our service. Please refer to testimonial page to read comments about our services.

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    What do I get after making a deposit?

Upon receiving a deposit of any package (s), room (s), or services you book through PT. Lombok Network Holidays, we will issue an ELECTRONIC VOUCHER which will be attached via email. You can print out this Voucher and enclosed it with your other travel documents.

Each of our tour package (s) are escorted by an English or Indonesian Speaking Guide. Upon request, we also can provide Italian, Dutch, or French Speaking Guide.

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 Where can I find your local contact number or hotline number in case of urgent assistances required?

Our office is located in half way between Senggigi and Mataram Airport. Taxi drivers are usually familiar when you mentioned or show our office address as shown at the bottom of  every pages on our website.

Additionally, the hotline number are: +62 370 662 8139 or +62 81 8369619 (mobile). Use country code (62 for Indonesia). Calling from Bali or other cities in Indonesia, add 0 before the area code (no need country code).

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    When is the peak holiday season start? Is there any additional surcharges ?

The peak holiday season in major tourist destination all over Indonesia are: July 10th - September 10th (School Holidays), and December 15th - January 15th (Christmas & New Year).

Additional surcharges of US $ 15-25/room/night may apply on major 3-5 stars.

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PT. LOMBOK NETWORK HOLIDAYS

TRAVEL, LEISURE & ADVENTURE MANAGEMENT

Jl. Intermilan 87 Puri Meninting Lombok Indonesia

Tel: +62 370 662 8139, Fax: +62 370 634 162, Mobile/SMS: +62 81 8369619

Email: info@lombok-network.com

MEMBER OF ASITA (ASSOCIATION OF INDONESIA TRAVEL AGENT)

NIA: ASITA/III/IX/DPD-NTB/2006

 

Copyright © Lombok Network 2008.  All rights reserved.

Last updated 26/June/2008.